See which buyers buy and which sellers sell.

Two sides, one record per person. Kissmetrics follows each buyer and each seller from first click to the first sale.

https://

Free plan, no card. Buyers and sellers counted as people.

FunnelsCounts people
Sellers with a listing · in order · Jul 1 to Sep 30 · sample data
People
16,00012,0008,0004,0000
Category
Sofas
Tables
Chairs
Storage
Lighting
14,000
Listed item
14,000
4,12029%
3,26023%
2,84020%
2,41017%
1,3709.8%
61.4%8,590
Received message
8,590
3,05036%
2,28027%
1,56018%
1,18014%
5206.1%
51.8%4,450
Sold item
4,450
1,79040%
1,24028%
72016%
51011%
1904.3%
Start14,00031.8%Conversion4,450End
Overall
43.4%
38.0%
25.4%
21.2%
13.9%
Since2008Analytics18 years of it9.6out of 10TrustRadius
MicrosoftAirbnbUnbouncePipedriveAWeberSegmentCarvanaAppcuesDocSendMailchimpIntuitEtsyHubSpotStripe

Sales are counted. Which campaign brought them is not.

Two sides, a tool for each, and none of them sees the match.

Sample data: a fictional used-furniture marketplace, Jul 1 to Sep 30.

  1. 14,000sellers listed an item this quarter
  2. 31.8%of them sold
  3. 13.9%sold in lighting, against 43.4% in sofas

Kissmetrics puts the campaign, the listing and the sale on the same person, on both sides.

Listings and sales by tool, Jul 1 to Sep 30Illustration
Source
Says
Meta AdsMeta Adspurchases, by its own count
1,460
Your databasesellers with a listing, no campaign attached
14,000
StripeStripesellers paid out, no category or campaign
4,450
KissmetricsKissmetricsfirst purchases, each on the buyer with the campaign
1,920
None of the three ties a sale to the campaign that brought the buyer or the seller.

Four questions every marketplace asks, with a report for each.

Made for the marketers and founders who decide where the budget goes, on both sides. Open the report, read the answer, and ask a follow-up in plain English.

Which campaigns bring first-time buyers?

tiktok_room_makeover finds buyers that retargeting and search get the credit for.

390
first purchases tiktok_room_makeover started, on first touch (the campaign that first brought the buyer)
140
credited to it on last touch (the last campaign before the purchase)
590
credited to meta_dpa_furniture on last touch, against 480 on first

Performance report, Growth plan

Campaign visitors
166,100
distinct people from tagged links, each counted once
Converted from campaigns
1,920
First purchase, in this period
Traffic performanceCounts people
Jul 1 to Sep 30 · sample data
Conversion: First purchaseGive credit to
People reached
metameta_dpa_furniture
52,300
480
590
1.1%
googlegoogle_shopping_used_sofas
41,800
610
540
1.3%
tiktoktiktok_room_makeover
37,600
390
140
0.4%
googlegoogle_search_brand
14,900
170
320
2.1%
emailnewsletter_new_listings
11,300
120
240
2.1%
redditreddit_home_decor
8,200
150
90
1.1%
Last touchBy campaignJul 1 to Sep 30Conversion: First purchase

Pay for buyers who buy. Recruit sellers who sell.

Your buyer budget

In this example, tiktok_room_makeover starts 390 first purchases and is credited with 140. Judge it on first touch before you cut it.

Performance report, Growth plan

Your seller budget

In this example, 3,100 sellers signed up from tiktok_declutter and 10.6% sold. Referred sellers sell 43.6% of the time: raise the seller credit.

Funnels, free

Your thin categories

In this example, lighting sells 13.9% of the time and storage 21.2%, against 43.4% for sofas. Point buyer campaigns at those two before you recruit more sellers there.

Funnels, free

Your stale listings

In this example, 2,920 sellers have had no message in 14 days. Export the group to your email tool and suggest a price drop. The group updates itself as messages arrive.

Populations, Growth plan

Website live in about 5 minutes. App events take a developer, or Claude Code with our installer skill.

Install with AI, send listings and sales from your backend, and every trade lands on a buyer and a seller with the campaigns that first brought them.

Install with AI

Kissmetrics installs with AI in about 5 minutes. Live view shows visits as they arrive, so you see it working.

Start from a ready-made schema

Ready-made schema examples show what to track and how to name it. For a marketplace: Signed up as seller, Listed item, Received message, Sold item, First purchase.

Taking payments with Stripe? Connect it

Each payment lands on the person who paid, next to the campaign they clicked first.

See all integrations

What marketplace teams ask before they start.

Straight answers.

Can one person be a buyer and a seller?

Yes. Each person is one record, so someone who sells a sofa and later buys a table shows up in both funnels, with the campaign that first brought them.

Will the numbers match our database or Stripe?

Not line for line. A payment that can’t be matched to a person can make totals differ, so check three trades you know. Kissmetrics counts people: one buyer is one person, however many visits they make.

How do we start, and do we need a developer?

Install with AI in about 5 minutes and pass the email at signup. Ready-made schema examples show what to track and how to name it. Listings, messages and sales happen in your backend, so sending them is a job for whoever looks after it.

What is free?

Tracking, the Funnels and Activity reports, the chat, dashboards and live view, with 100k events a month, 3 seats and no card. The Performance report, Populations, People search, visitors from AI assistants and CSV export are on Growth, from $99 a month. See pricing

Who owns the data?

You do. Export any report and its data on Growth, pull it through the API on any plan, and delete a person on request. Privacy policy

Read next: Marketplace Analytics: Balancing Supply, Demand, and Liquidity Metrics, Micro-Funnels: How to Find and Fix Hidden Bottlenecks in Your Customer Journey, First-Touch vs Last-Touch Attribution: What Your Analytics Is Missing.

Know which campaigns bring both sides of a sale.

Kissmetrics records where each buyer and seller came from, starting the day you add it.

https://

Free plan, no card. Buyers and sellers counted as people.