GDPR

The General Data Protection Regulation - a comprehensive EU privacy law that governs how organizations collect, process, and store personal data of EU residents.

Also known as: General Data Protection Regulation

Why GDPR matters

GDPR applies to any organization that processes data of EU residents, regardless of where the company is based. Non-compliance can result in fines up to 4% of global annual revenue or 20 million euros, whichever is higher.

For analytics teams, GDPR means you need a lawful basis for tracking (typically consent), must honor data access and deletion requests, and cannot retain personal data indefinitely. It fundamentally changed how digital analytics operates.

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How to Track in KISSmetrics

Configure KISSmetrics to respect GDPR requirements: implement consent-based tracking initialization, set up data retention policies, and use the API to handle data deletion requests. Track which users have given consent to understand your measurable audience.

Common Mistakes

  • -Assuming GDPR only applies to EU-based companies
  • -Treating IP addresses and device IDs as non-personal data - they are personal data under GDPR
  • -Not documenting your lawful basis for each type of data processing
  • -Ignoring data subject access requests or responding too slowly (30-day deadline)

Pro Tips

  • +Audit all your analytics tools for GDPR compliance - every tool in your stack needs to comply
  • +Use first-party data strategies to reduce dependence on third-party cookies affected by privacy regulations
  • +Document your data processing activities in a Record of Processing Activities (ROPA)

Related Terms

Further Reading

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